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Frequently Asked
When can I expect my order to be dispatched?
Online orders placed during business hours Monday to Friday before 2PM are processed on the same day. If they are placed after 2PM it will be shipped next day. If you placed your order on the weekend we will ship this out on Monday before 2PM. All orders are shipped via Australia Post.
For further assistance please email us at info@perlu.com.au.
How much is shipping, and how long does it take?
STANDARD SHIPPING
$12 on all orders under $150. Shipped with Australia Post, expect delivery in 5-10 business days.
EXPRESS PARCEL POST
Free on orders over $150, or $15 with Australia Post. Expect delivery in 2-3 business days.
INTERNATIONAL POST
$25 - New Zealand - with tracking and sign on delivery 7 to 14 business days.
$35 - International Flat Rate Standard - 8 to 15 days.
$45 - International Flat Rate Express - 6 to 15 days.
For more information about deliveries, please see our shipping and delivery policy here.
I need help with a style or sizing - can I contact someone?
Of course! For assistance with (or more information about) any of our styles, please contact us here, or by calling us on: (08) 9444 1286